When you acquire your own web server, you will have more liberty in regards to what you can install and run compared to a shared Internet hosting account. With a shared service, you've got access just to your own account, hence you aren't able to install server-side software. While this is not a problem for most script-driven applications, there are some which have certain requirements and need particular software to be present on the web server either for some additional functionality or for them to work at all. In case you have practical knowledge, you won't have any troubles to run the server, but if you don't, you may simply not have the skills to manage everything and use the script applications which you want. If that is the case, you could use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and assist you with any problems that you could come across.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server solutions we offer and you'll be able to add it either during the signup or at any time later using your billing CP. It includes 60 minutes of custom work on your hosting server, so our administrators can aid you with software installation or setup. They could also troubleshoot any piece of software that you have already installed if it does not work, so you'll not have to waste time to find out what's wrong since they can assist you in a very quick and skilled manner. Because this is a one-time upgrade, you can get it just if you need it and if a particular task takes less time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is helpful when you cannot do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated service and provided you add it, our skilled administrators will be able to assist you with everything on your machine. Such as setting up any third-party software that you might want to use on the machine and troubleshooting any script which performs poorly or does not run at all. Our upgrade includes 1 hour of work and in case a specific task isn't very time-consuming, we'll add the remaining time to your account. You'll be able to discover how many minutes are left within your billing Control Panel and use them whenever you require assistance again. The Installation & Troubleshooting upgrade can be purchased at any time, so if you need something to be set up in the very beginning, you can add it to your order during the sign up process, while if you need assistance later on, you could add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack also, but in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications will be installed and set up in the best possible way.