Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour resolution guarantee with all of our cloud service packages, which means every single assistance question you submit is going to be answered to in less than sixty minutes max. Our support team members have been qualified to very quickly correct any issue and to provide you with prompt guidance on any problem that you possibly have.
A Top–quality Support Service
Our tech support service is delivered by a crew of skilled employees which are ready to answer to your questions in a timely manner. You’re able to speak to the tech support team by launching a support ticket from your Web Control Panel or by sending us an email message. On business days, you may as well call us on the phone or take advantage of the online chatting solution.
An Intuitive Help Section
If you need guidance while operating within the Control Panel, you can always select the Help key and find your issue in the set of articles that will appear. We have as well turned the majority of the posts into training videos. The catalogue of instructional videos will come up if you select the Videos key available in each section.