Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center integrated into your Web Control Panel features a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you could possibly come across, they are contributed by our support team of proficient technicians.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of educational video tutorials that visually show how to rectify a common issue related to your cloud service account. You can find the videos in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 help desk service and a one–hour ticket response time guarantee. Our skilled technical support engineers will be at your disposal 24/7 to respond to your queries and to solve any issue that you may possibly face. Simply submit a support ticket from the Help Center section and we’ll respond back to you without any delay at all.